Privacy Policy
Live Wire Media Partners ("Company," "we," "us," or "our") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your information when you use our mobile applications (the “Apps”). By downloading, accessing, or using our Apps, you agree to the terms outlined in this policy. If you do not agree with any part of this policy, please do not use our Apps.
Information We Collect
When you use our Apps, we may collect and store certain personal information to enhance your experience and provide essential services. The types of data we collect include:
Name: Used to personalize your account and communications.
Email Address: Used for account verification, password recovery, and customer support.
Phone Number: Used for identity verification, customer support, and security purposes.
This information is collected at the time of sign-up or when you update your profile within the App. We do not collect any additional personal data beyond what is necessary for the core functionalities of our Apps.
How We Use Your Information
The information collected is used solely to improve your experience with our Apps. Specifically, we use your data for the following purposes:
User Account Management: Ensuring that each user has a personalized and secure experience within the Apps.
Customer Support: Responding to inquiries, troubleshooting technical issues, and assisting users.
Security and Fraud Prevention: Verifying user identities, preventing unauthorized access, and safeguarding against fraud.
Service Improvement: Enhancing the performance, usability, and security of our Apps based on user feedback and analytics.
We do not sell, rent, or share your personal information with third parties for marketing purposes.
Location Tracking
Our Apps do not track, collect, or store location data. We respect your privacy and do not request or process any GPS-based or location-related information.
Third-Party Services
We prioritize user privacy and do not integrate or use any third-party services, such as:
Google Analytics
Facebook SDK
Stripe or other payment processors
By avoiding third-party services, we ensure that your data remains within our secure systems and is not shared with external platforms.
Data Retention & User Control
We believe in giving users full control over their personal data. You can:
Self-Delete Information: You may delete your personal data (name, email, phone) directly through the App at any time.
Request Data Deletion: If you prefer, you can email us at [email protected] to request the permanent deletion of your data from our servers.
Once a data deletion request is processed, we ensure that your personal information is removed from our databases and cannot be recovered.
Security Measures
We take your data security seriously and have implemented strict measures to protect your information from unauthorized access, misuse, and loss. Our security practices include:
Secure Servers: All user data is stored on secure, encrypted servers.
Data Encryption: Sensitive data is encrypted to prevent unauthorized access.
Restricted Access: Only authorized personnel with security clearance can access user information.
Regular Security Audits: We periodically review our security practices to ensure continued protection against threats.
By implementing these measures, we strive to provide a safe and secure experience for all users of our Apps.
Children's Privacy
Our Apps are not intended for children under the age of 13. We do not knowingly collect, store, or process personal information from children. If we become aware that we have collected data from a child under 13, we will take immediate action to delete such information. If you are a parent or guardian and believe that your child has provided personal data to our Apps, please contact us at [email protected] so we can remove the information promptly
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or technological advancements. When we make changes, we will:
Post the updated policy on our website at https://livewiremediapartners.com.
Notify users within the App if the changes significantly impact their rights or data usage.
We encourage you to review this policy periodically to stay informed about how we protect your privacy. Your continued use of the Apps after any changes constitutes your acceptance of the updated policy.
Contact Us
If you have any questions, concerns, or requests related to this Privacy Policy or your personal data, you can contact us using the details below:
📧Email: [email protected]
🌐Website: https://livewiremediapartners.com
